Emotional Intelligence (EI) is an individual’s ability to recognise their own and other people’s emotions, and their ability to use this information to guide how they think, respond and behave.

If leaders want to create organisations that are psychologically safe and attractive places to work and develop, they need to develop empathy in the workplace. 

Research has shown that disengaged employees cost the UK £44 billion annually in lost productivity (Employee Benefits Summit 2010)

These 4 people priorities are essential for improving your organisations performance