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Increasing flexible behaviours in within your team

"If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking." R Buckminster Fuller

Is your team stuck?

ProSocial behaviour is behaviour that is intended to be positive, helpful to other people. The ProSocial matrix, created by Dr. Kevin Polk, a clinical psychologist, is a tool designed to help members of groups work better together. 

It has been used on a globally diverse range of groups such as government agencies, schools, companies, and communities.  

This globally proven framework based on Nobel Prize winner, Elinor Ostrom’s eight design principles for successful groups, enables teams to understand and commit to behaviours that work for achieving the shared purposes of the organisation.

The ProSocial starts with taking the group through the psychological flexibility matrix, an interactive diagram explaining the processes of Acceptance and Commitment Therapy or Training (ACT) designed to increase psychological flexibility and valued living by helping people to notice: 

  •      the difference between sensory and mental experiencing
  •      the difference between how it feels to move towards values and how it feels to move away from unwanted mental experiencing

While the ACT matrix focuses on an individual’s behaviour in the context of the individual’s values, the ProSocial Matrix focuses on the group behaviours in the context of the groups shared purpose. The second stage is to take the group through the ProSocial Matrix.  This time the group use the matrix to identify:

  •      What the groups shared purpose is? What they are there to do?
  •      What shows up inside team members (thoughts and emotions) and gets in the way of the shared purpose?
  •      What behaviours team members have that would move them away from what shows up inside?
  •      What behaviours group members can do to move towards the shared purpose?

The Matrix.png

Benefits of using the ProSocial Matrix with teams include:

  • A better understanding of and commitment to the organisational vision, purpose, values and objectives
  • Increased productivity and improved customer satisfaction
  • Higher levels of engagement leading to improved results

For more information please email 

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