SERVICES


Julie Allen Consulting offers a range as services including:

INVESTORS IN PEOPLE


The well known Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people. Currently in Northern Ireland, some 1,500 organisations are using Investors in People to transform their businesses.

The Investors in People framework is a tried and tested way of improving an organisation’s performance. It works by providing a baseline of good management, which can be expanded on, as and when an organisation needs to strengthen its practice.

Whatever your business issues, there are 3 core principles that Investors in People
helps you focus on:

Plan: Develop strategies to improve performance

Do: Take action to improve performance

Review: Evaluate and improve performance



The beauty of the Investors in People approach is that the framework is outcome-based. It lays out the evidence requirements that tell you what you need to achieve to meet your organisation’s goals, but doesn’t prescribe how to meet them. We recognise that every organisation is different, so the exact way you reach your end goal will depend on what’s best for your organisation. Julie Allen Consulting has helped many organisations transform their businesses.
 

Download the Investors in People Framework summary

Success Stories

Julie Allen Consulting has helped
many organisations transform their businesses. Some examples can be found in our case studies:

Download Fonacab case study

Download The Now Project case study

Investors in People Group Programme
Group programmes offer assistance to 10 organisations through 5 structured one-day training sessions plus in-house mentoring support delivered by a nationally registered Investors in People Adviser. These programmes are part funded by the Department of Employment and Learning.

Download the details of group programme

Back to top ...


MANAGEMENT ANALYSIS AND PLANNING


The MAP programme is specifically designed for small to medium-sized enterprises (10 to 250 employees). An analysis of your business is carried out on-site by a professional business adviser, who will provide you with a report detailing your:

- Management/leadership strengths and weaknesses;
- Areas for development; and
- Management/leadership skills gaps.

Most importantly, you will receive a training and development plan highlighting practical, achievable solutions to any areas that need attention.

Programme benefits

MAP can;
- Help increase business performance and profitability;
- Provide a greater understanding of the management and leadership issues within
  your business;
- Highlight areas of concern;
- Recommend constructive, positive solutions; and
- Provide funding towards activities set out in your training and development plan.

The Costs?

The Department for Employment and Learning will meet the cost of the business analysis, (worth £1000) and will provide up to a further £6000 of funding (on a 40% basis), towards development activities arising from the completed training and development plan. From 2 March 2009, for a limited period, the Department will provide financial assistance of up to £6,000 on a 100% basis until 31 March 2011, towards development activities arising from the completed training and development plan.

 Download – MAP Information Leaflet

 Download - The Frying Squad case study to see how MAP helped improve the Frying Squad's efficiency, effectiveness and increased gross profit by 7%

Back to top ...


HUMAN RESOURCE CONSULTANCY


• Performance management,
• Redundancy support and guidance,
• Recruitment and Selection,
• Learning and development and evaluation,
• HR Audits,
• Disciplinary and Grievance investigations, hearings and appeals

Back to top ...


DEVELOPMENT AND DELIVERY OF MANAGEMENT TRAINING COURSES


Developing your managers to provide them with the knowledge and skills to be effective managers is key to creating effective organisations.  We work closely with our clients to ensure that development provided meets their needs.

The following programmes have been delivered to our clients:
• Performance management
• Business planning
• Business Balanced Scorecard
• Developing learning and development plans
• Recruitment and Selection
• Disciplinary and Grievance
• People Management Skills

Back to top ...


CUSTOMER CARE


We provide a range of tailor-made services to improve the service provided to your clients:
• Mystery visits
• Training sessions to develop customer care strategies
• Mapping the Customer Journey and identifying improvements in the process
• Customer Care Training
• Complaint Handling

Back to top ...